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OHQ's documents suffice proof of a cost that is payable unless they are revealed to be wrong. Customer will utilize its reasonable endeavours to inform OHQ of any invoice dispute within fourteen (14) days of receipt of a billing, following the process outlined in Section 15. If Client disputes a billing, the billing must remain to be paid on schedule however OHQ will attribute or refund Consumer if it is later reasonably figured out by OHQ or according to the disagreement resolution process outlined in Section 15 that the invoice was wrong and the Client is qualified to a credit scores or refund.

Such revisions may include, without constraint, adjustments to the quantities of the Subscription Costs or Usage Fees for OHQ Paid Providers, changes to the use allowances included in the Rates Plans, and discontinuation of Rates Strategies. (a) Each such alteration will work after practical advancement written notice is supplied to Client (for instance, by being published to the OHQ Site), other than that any type of such modification that impacts a Selected Paid Service will use to Client starting at the commencement of a Paid Service Term starting no less than thirty (30) days from the date which OHQ offers notice of such modification to Client based on Area 16.8.

If Consumer does not end its usage of any kind of afflicted Selected Paid Service prior to the effective date of such revision, Client will be considered to have actually accepted such alteration relative to such Selected Paid Solution. (b) If a Prices Plan picked by Consumer is ceased, OHQ will certainly offer Consumer with affordable breakthrough notice of no less than thirty (30) days and Client will be offered the choice of selecting a new Rates Strategy from then-current pricing strategies offered by OHQ.

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For avoidance of uncertainty, this paragraph does not relate to modifications to the Catalog, which are attended to in Section 7 (virtual call receptionist).1. Consumer represents that all information given by Customer and its customers to OHQ (consisting of, without limitation, all call information and information pertaining to Consumer's Credit score Card) is precise, current and complete at the time it is provided to OHQ

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Client has to in any way times follow all legislations, policies, criteria and codes relevant in connection with its usage of OHQ Offerings and the Customer's supply of its product and solutions to its callers. Consumer will certainly not use any kind of OHQ Offerings to participate in, or to encourage or aid others to participate in, any type of unlawful or deceitful activities.

If a new Paid Service Term starts earlier than three (3) days after such e-mail is sent out, Customer will sustain the relevant Registration Fee for the brand-new Paid Service Term (the ""). The effective date of such discontinuation will certainly be either (i) the Requested Discontinuation Date, or ought to Customer not mention an Asked for Termination Day, (ii) the last day of the Final Paid Solution Term.

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Where Customer ends pursuant to this Area 10.1(b): (i). The Subscription Fees that have actually been pre-paid will be maintained and the OHQ Offerings available to Customer until the last day of the Final Paid Service Term (subject to reinstatement fees under condition 10.3(e)) and the unused balance of the Prepaid Use Credit will certainly be preserved by OHQ for future use by Consumer if Customer makes a decision to re-instate or otherwise re-commence the OHQ Solution pursuant to Section 10.3(e); or (ii).

(b) Complying with termination of any kind of OHQ Service, OHQ will not be liable whatsoever for answering telephone calls, taking or providing messages, or carrying out any other activities in link with such OHQ Service. (c) Upon discontinuation of all OHQ Providers, OHQ might end Consumer's Account and Consumer's accessibility to the Account.

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(e) Complying with discontinuation of any type of OHQ Services, OHQ will certainly have no commitment to renew or otherwise recommence such OHQ Services. If OHQ elects (in its discernment) to reinstate or otherwise recommence an ended OHQ Solutions, OHQ may require that Client pay a reinstatement charge of $30 (to cover OHQ's affordable expenses in processing the reinstatement) Info gathered by OHQ from Customer and its callers may be used, disclosed and shared by OHQ based on OHQ's personal privacy policy as available on the OHQ Website ("") and as may be modified periodically.

The Controller hereby selects the Cpu with regard to processing activities carried out throughout the arrangement of assistant services. OHQ and Customer recognize and concur that the Processor is subject to the complying with obligations: The Cpu shall abide by the relevant Data Security Rules and have to: (a) only act on the written guidelines of the Controller and make sure those acting under their authority do the very same; (b) guarantee that individuals refining the information go through a duty of self-confidence; (c) utilize its ideal endeavours to safeguard and safeguard all personal data from unauthorised or illegal processing, including (yet not limited to) accidental loss, destruction or damage; (d) make certain that all handling meets the needs of the GDPR and relevant Information Defense Regulation; (e) guarantee that where a Sub-Processor is utilized, they: only involve a Sub-Processor with the prior permission of the Controller; notify the Controller of any type of intended modifications worrying Sub-Processors; they carry out a composed agreement containing the exact same information security commitments as set out in these Terms; recognize that any type of failing on the part of the Sub-processor to adhere to the Data Security Regulation, the Cpu remains totally responsible to the Controller for the performance of the Sub-Processor's obligations; and aid the Controller in providing subject accessibility and enabling information subjects to exercise their civil liberties under the Information Protection Regulations.

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The Controller shall perform ample and suitable onboarding and due persistance checks for all Cpus, with a complete assessment of the mandatory Data Defense Legislation requirements. The Controller shall verify that the Processor has ample and recorded procedures for information violations, data retention and information transfers in location. The Controller will obtain evidence from the Cpu regarding the: (a) confirmation and dependability of the staff members utilized by the Cpu; (b) any certificates, certifications and policies as described in the onboarding procedure; (c) technological and functional procedures made use of in protecting the Personal Data; and (d) treatments in position for permitting information based on exercise their civil liberties, consisting of (however not restricted to), subject gain access to requests, erasure & rectification treatments and constraint of handling measures.