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How To Choose The Best Live Virtual Receptionist

Published Aug 09, 24
6 min read


OHQ's documents are adequate proof of a charge that is payable unless they are shown to be wrong. Consumer will use its practical efforts to inform OHQ of any kind of billing disagreement within fourteen (14) days of invoice of an invoice, complying with the procedure outlined in Area 15. If Consumer conflicts an invoice, the invoice has to continue to be paid promptly nevertheless OHQ will credit or reimburse Client if it is later fairly figured out by OHQ or pursuant to the conflict resolution process laid out in Area 15 that the billing was wrong and the Consumer is qualified to a credit scores or reimbursement.

Such alterations might consist of, without limitation, adjustments to the quantities of the Registration Fees or Usage Charges for OHQ Paid Solutions, changes to the usage allocations consisted of in the Pricing Strategies, and discontinuation of Rates Plans. (a) Each such modification will certainly work after affordable advance composed notice is offered to Consumer (for instance, by being uploaded to the OHQ Website), other than that any kind of such alteration that affects a Selected Paid Solution will relate to Consumer starting at the beginning of a Paid Solution Term starting no much less than thirty (30) days from the date which OHQ supplies notice of such modification to Customer in accordance with Area 16.8.

If Consumer does not end its use any type of afflicted Selected Paid Service before the reliable day of such modification, Client will be regarded to have agreed to such modification relative to such Selected Paid Solution. (b) If a Pricing Plan chosen by Customer is stopped, OHQ will give Client with practical advancement notice of no much less than thirty (30) days and Client will certainly be given the option of picking a new Pricing Strategy from then-current prices plans offered by OHQ.

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For evasion of question, this paragraph does not apply to adjustments to the Catalog, which are attended to in Area 7 (medical office virtual receptionist).1. Customer represents that all info provided by Client and its customers to OHQ (consisting of, without constraint, all get in touch with info and information concerning Consumer's Charge card) is exact, up-to-date and complete at the time it is offered to OHQ

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Customer must whatsoever times abide by all regulations, guidelines, requirements and codes applicable about its use OHQ Offerings and the Customer's supply of its product or services to its customers. Consumer will not utilize any type of OHQ Offerings to participate in, or to motivate or aid others to involve in, any kind of illegal or deceptive activities.

If a new Paid Solution Term begins earlier than 3 (3) days after such email is sent, Client will sustain the suitable Membership Cost for the brand-new Paid Service Term (the ""). The reliable date of such termination will certainly be either (i) the Requested Discontinuation Day, or needs to Consumer not specify an Asked for Termination Day, (ii) the last day of the Final Paid Solution Term.

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Where Customer ends pursuant to this Section 10.1(b): (i). The Subscription Charges that have actually been pre-paid will certainly be preserved and the OHQ Offerings available to Consumer till the last day of the Last Paid Service Term (subject to reinstatement fees under clause 10.3(e)) and the unused balance of the Prepaid Use Credit scores will certainly be retained by OHQ for future use by Consumer if Client chooses to re-instate or otherwise re-commence the OHQ Service pursuant to Area 10.3(e); or (ii).

(b) Following discontinuation of any type of OHQ Solution, OHQ will certainly not be accountable at all for responding to calls, taking or supplying messages, or performing any type of other activities about such OHQ Service. (c) Upon termination of all OHQ Services, OHQ may terminate Customer's Account and Customer's access to the Account.

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(e) Complying with discontinuation of any type of OHQ Providers, OHQ will have no commitment to restore or otherwise recommence such OHQ Solutions. If OHQ chooses (in its discretion) to reinstate or otherwise recommence a terminated OHQ Services, OHQ might require that Consumer pay a reinstatement cost of $30 (to cover OHQ's reasonable expenses in processing the reinstatement) Details accumulated by OHQ from Customer and its callers may be used, divulged and shared by OHQ according to OHQ's personal privacy policy as readily available on the OHQ Internet Site ("") and as might be changed periodically.

The Controller hereby designates the Cpu relative to processing activities undertaken during the stipulation of assistant solutions. OHQ and Client recognize and concur that the Cpu is subject to the complying with commitments: The Processor shall follow the pertinent Data Protection Rules and should: (a) just act upon the created guidelines of the Controller and guarantee those acting under their authority do the same; (b) guarantee that individuals processing the information undergo a task of confidence; (c) use its best endeavours to protect and secure all personal information from unsanctioned or unlawful handling, consisting of (but not restricted to) unintentional loss, devastation or damages; (d) make certain that all processing satisfies the demands of the GDPR and related Data Defense Regulation; (e) ensure that where a Sub-Processor is utilized, they: only involve a Sub-Processor with the previous consent of the Controller; inform the Controller of any intended adjustments concerning Sub-Processors; they execute a written contract containing the very same information security commitments as laid out in these Terms; comprehend that any kind of failure for the Sub-processor to abide by the Data Security Regulation, the Cpu continues to be fully reliant the Controller for the efficiency of the Sub-Processor's commitments; and help the Controller in offering subject access and enabling information based on exercise their legal rights under the Data Security Rules.

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The Controller shall accomplish adequate and ideal onboarding and due diligence look for all Processors, with a complete evaluation of the necessary Data Protection Legislation requirements. The Controller shall validate that the Processor has appropriate and documented procedures for information breaches, information retention and information transfers in position. The Controller will get proof from the Processor as to the: (a) confirmation and integrity of the workers made use of by the Processor; (b) any certificates, accreditations and policies as described in the onboarding process; (c) technical and operational actions used in securing the Personal Data; and (d) treatments in place for enabling information topics to exercise their civil liberties, including (yet not limited to), subject accessibility requests, erasure & correction treatments and limitation of processing steps.

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